Epic App Solutions // Firm Engagement

YOU ARE HIRING A FIRM. NOT BUYING A PACKAGE.

Everything we take on is a case — and a case can be as simple as "I need a website." Every case is different. Sometimes the engagement is with Epic App Solutions. Sometimes with Jade. Sometimes with Tim. Sometimes both. Sometimes it lasts a month. Sometimes it lasts two years or more.

THE METHOD Discuss → Rapid Prototype → Agreement Signed → Production Build
00 // Website Project Intake

Here for a website? Start here.

A website ask is a case like any other — "I need a website" is a complete brief. This is the campaign intake — it goes straight to the desk, no copy-paste and no email chain. Tell us the shape of the site and we come back with the plan. Anything else (app work, firm engagements, billing questions) goes through the general intake further down this page.

01 // What EAS Actually IsTwo core skill sets. One firm.

Epic App Solutions is a two-man development firm. The work gets structured around the actual case — not around a canned package somebody invented for a checkout page.

The ask, the budget, the duration, and the skill sets required determine how the engagement is put together.

Sometimes one of us makes the most sense. Sometimes both. Sometimes the project needs another specialist for one part of the job. That's normal.
02 // The Only Production PathWe discuss. We prototype. Then the paper gets signed.
Step 01DiscussBring us the problem. We decide whether the case makes sense and what actually needs proving.
Step 02Rapid PrototypeAI and modern tooling let us prove many concepts far faster than the old multi-month prototype cycle. We usually prototype until we know we can build it.
Step 03StructureWe decide who the agreement belongs with based on the real engagement.
Step 04Ink DryScope, ownership, billing, responsibilities, and terms go on paper.
Step 05BuildProduction begins. No exceptions to the signed-agreement rule after prototype.
We may spend meaningful time proving a case before we recoup it. That's our business decision. Production development still waits for the agreement. How do we survive working this way? We do — and we don't share our secrets. If you're uncomfortable with not paying up front while we prove the idea can work, this isn't the place for you.
The paperwork itself is public: the letter of intent, mutual NDA, non-circumvention, and simple contractor agreement we actually use are at epicappsolutions.com/agreements — each explained in plain language, each with the real form.
03 // How The Contract May Be StructuredThe paperwork follows the work.
Epic App SolutionsStandard firm engagement through EAS.
JadeDirect professional engagement when Jade's side of the work is the right fit.
TimDirect professional engagement when Tim's side of the work is the right fit.
Both PrincipalsBoth skill sets are part of the engagement.
Not Sure?Talk to us. We will route it correctly.
You may also deal with the appropriate CPA, administrative, or billing contact when the engagement calls for it. The point is simple: the structure gets handled professionally and documented.
NO CHECKOUT CART
04 // DurationA month? Two years? Depends on the problem.

We do not pretend every project is the same size.

A narrow technical engagement might take a month. A platform, integration, operating relationship, or long-term product effort can last years.

It depends on the ask. It depends on the budget. It depends on the work.
05 // Contractors & SpecialistsWe keep specialists around the firm, not sitting idle on payroll.

When a case needs a specialty, we bring in the right outside professional or specialist business for that scope. Think of it like a tool belt: use the right tool when the job calls for it.

MOBILE
DATA / ERP
AI
DESIGN
SECURITY
INFRA
That keeps the core firm lean and keeps clients from paying for people who are not needed on their project.
06 // BillingYou should never get a random bill from us.

Billing should match the agreement and the work everybody already understands.

If you ever receive an invoice from EAS that you do not understand or were not expecting, call us. Always.

If the question belongs with accounting, administration, or the CPA handling the engagement, we will put you with the right person. You do not need to guess who to call.

07 // HardwareYou'll never see a hardware bill from us.

We charge for service. The gear is yours — you buy it direct, at the vendor's price, with your name on the receipt.

When a case needs hardware, we spec it and recommend it — every brand worth knowing, including names you've probably never heard of. Then we hand you the link and you buy it. We're service, not retail — we don't resell hardware and we don't mark it up, not a dollar. That's more of the budget inside the actual build instead of inside our margin.

No markupThe vendor's price is your price. No inflation, no handling fee, no quiet percentage.
Your name on itYou're the purchaser and the warranty holder — the gear is yours on paper, not ours.
On the vendor listSince you bought it, the vendor knows you. Our file holds the vendor, the paperwork, and the authorizations to deal with them on your behalf.

That's what makes service calls simple. The motor sensor dies, the camera dies, the laser dies, the band printer dies — the scanner, the encoder, the kiosk, the printhead, pick a device — we open your file, see who sold it, and make the call. The warranty does the rest — and when the replacement lands, we come back and install the next one.

And if we ever part ways — or something happens to us — you're not locked in. The gear is in your name, the warranty is in your name, the vendor already knows you. You call them and you hire the next developer. We're good — but we're not the only shop in the world, and your operation should never depend on us being around.
Who do we prefer? Depends on the budget — the right gear is whatever the money can stand behind. If you want the top shelf, we like Samsung.
NO HARDWARE MARKUP
08 // Contract / Billing Intake

Tell us what you're trying to do.

09 // Internships & CommunityKnow a kid trying to get into this industry? Ask.

Capt. and his wife are both heavily involved in community service, and she works in education administration. If a young person needs direction around technology, software, STEM, after-school help, or what a real path into the industry can look like, call.

STEMTechnology, software, engineering thinking, and problem-solving.
After-School HelpGuidance when a student needs direction or a place to start.
InternshipsWhen the right student and real project line up.
Career DirectionUnderstanding what the jobs actually are and what skills matter.
Programs involving minors or formal work experience are handled case by case with appropriate parent/guardian, school, and legal requirements.
10 // InvestorsNo passive investors.
Cash investors are not welcome here — at all. The only investors we work with are the ones who work at their own business: in the operation, not beside it. If you do not work for, work on, or actively contribute to the thing you're investing in, we are not interested. No questions. No exceptions.

Money by itself is not a role here. Just handing people money to make you money is not our style.

It's a firm. Talk to the firm.

We will figure out the right structure, the right people, and the right paperwork for the actual case.

Capt.

EPIC APP SOLUTIONS // FIRM ENGAGEMENT // BILLING // CONTRACTING // HARDWARE // INTERNSHIPS